This book provides a better understanding of the concepts of effective communication, group dynamics and teamwork. Groups and teams are an important part of our daily lives. They are important to our personal and professional success and everyone has to recognize the importance of effective, collaborative groups and teams. Based on extensive research from previous studies in the discipline of Communication, Group Dynamics and Teamwork in Service Sector Organizations, this piece of work is written in a clear, concise and engaging way with the key terms defined in the text to expand the discussion and explore each topic in detail.
